Responsible Gaming

Gambling Should Be Entertainment

Gambling involves risk and should never be treated as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can comfortably afford to lose, set limits before you start, and never borrow money to gamble. Avoid gambling when you are upset, stressed, or under the influence of alcohol or drugs.

This guidance applies to visitors of activelifelogistics.co.uk. No gambling strategy or “responsible gaming” tool can remove the risk of losing money or developing gambling-related harm.

Important for GB visitors: A Curaçao licence is not a Great Britain Gambling Commission licence. Websites described as “non-GamStop” are not covered by GAMSTOP, and their player protections may differ. Do not use offshore or non-GAMSTOP websites to bypass a self-exclusion. If you have self-excluded, keep that protection in place and seek support instead.

Age Verification — 18+

You must be at least 18 years old to use online casino services in England, Scotland, and Wales. Underage gambling is not permitted.

Operators should verify a customer’s age and identity. Never provide false details, use another person’s account or payment method, or help someone under 18 access gambling. Adults should keep gambling accounts and payment details secure and use passwords or parental controls on shared devices.

Warning Signs of Problem Gambling

Gambling may be becoming harmful if you or someone close to you recognises any of these signs:

• Chasing losses or gambling more to try to win money back
• Spending more money or time gambling than intended
• Hiding gambling, lying about losses, or becoming secretive about finances
• Borrowing money, using credit, selling possessions, or missing bill payments
• Increasing stakes to get the same excitement
• Thinking constantly about gambling or planning the next session
• Gambling to escape stress, anxiety, loneliness, or other difficult feelings
• Feeling restless, irritable, or distressed when trying to cut down
• Repeatedly trying and failing to stop or reduce gambling
• Neglecting work, education, sleep, health, relationships, or responsibilities
• Feeling guilt, shame, hopelessness, or distress because of gambling

You do not need to recognise every sign to ask for help. One sign can be enough to start a confidential conversation.

Self-Help and Player-Protection Tools

Where available, use these tools before gambling and review them regularly:

• Deposit limits: Restrict how much you can add to an account over a set period.
• Loss limits: Set a maximum amount you are prepared to lose.
• Session and time limits: Decide in advance when you will stop.
• Reality checks: Enable reminders showing how long you have been playing and, where provided, your spending.
• Time-outs: Take a short break from an account.
• Self-exclusion: Block access for a longer period. For GB-licensed online operators, GAMSTOP provides free multi-operator self-exclusion.
• Additional barriers: Ask your bank about gambling-transaction blocks and consider reputable device-blocking software.

Offshore websites may not offer the same tools or honour exclusions placed elsewhere. Keep records of any limit or exclusion request and contact support services if you need help putting protections in place.

Support Organisations

Great Britain

• GamCare: Free, confidential information, advice, and support for anyone affected by gambling. The National Gambling Helpline is available on 0808 8020 133, 24 hours a day. Visit www.gamcare.org.uk.
• GAMSTOP: Free self-exclusion from online gambling websites and apps operated by companies licensed in Great Britain. It does not cover non-GAMSTOP or offshore websites. Visit www.gamstop.co.uk.
• NHS: Information about gambling addiction and routes to treatment and support. Visit the NHS gambling addiction page.
• Gamblers Anonymous: Peer-support meetings for people who want to stop gambling. Visit www.gamblersanonymous.org.uk.

Support in Other Countries

• Australia: Gambling Help Online provides free, confidential support and information at www.gamblinghelponline.org.au.
• Canada: The Responsible Gambling Council provides prevention information and safer-gambling resources at www.responsiblegambling.org. For personal support, contact the problem-gambling service in your province or territory.
• United States: The National Council on Problem Gambling provides helpline access and support resources at www.ncpgambling.org.
• Germany: The Bundeszentrale für gesundheitliche Aufklärung (BZgA) provides information and confidential help through Check dein Spiel.

If Gambling Is Causing Harm, Seek Help Now

If gambling is affecting your money, wellbeing, relationships, or daily life, stop and reach out. Contact GamCare, speak to your GP, or confide in someone you trust. Asking for help is a positive step, not a failure, and confidential support is available.

If you feel at immediate risk of harming yourself or someone else, call 999 or go to A&E. You can also contact Samaritans free on 116 123 at any time.